Get In Touch
We're Here To Help
Questions about an order, a collection, or a collaboration? Reach out — a real person reads every message.
Contact Details
Prefer email or social? Use whatever's easiest — we typically respond within 24-48 hours on business days.
support@tohood.com
General inquiries & order support
Wholesale & Collaborations
partnerships@tohood.com
Brand collabs, press, bulk orders
Response Time
24–48 hours
Monday – Friday
Shipping Regions
US · CA · UK · EU · AU · NZ
See Shipping page for full details
Send a Message
Fill out the form and we'll get back to you shortly.
Before You Reach Out
Quick Answers
Standard shipping runs 7–14 business days depending on region, since every piece is made to order. Tracking is sent to your email as soon as it ships.
Unworn items in original condition can be returned within 30 days. Since pieces are made to order, we’re unable to offer exchanges on sale or limited-edition items.
Yes — we currently ship to the US, Canada, UK, EU, Australia, and New Zealand, with more regions being added.
Use the Track Order page in the footer with your order number and email, or check the tracking link sent to your inbox after shipment.